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Treasure Coast Top 100: Tenfold growth was possible because Behavior Basics put community first

Treasure Coast Top 100: Tenfold growth was possible because Behavior Basics put community first

Recently, I sat down with Karin Torsiello, one of Capstone’s most impressive clients, to ask a few questions about how she grew Behavior Basics from a handful of behavioral analysts and child therapists to a diverse team of over 60 people.

Although many of my Treasure Coast Top 100 interviews end up putting the spotlight on marketing, customer service, or technology, Karin attributed her success to Behavior Basics’ workplace community.

Top 10 cybercrime facts you need to know in 2018

Top 10 cybercrime facts you need to know in 2018

Cybercrime is now the number one threat facing U.S. businesses of all sizes, including SMBs.

Last year's high-profile ransomware attacks have shown business owners that cyber-criminals don't discriminate when it comes to their targets. With experts agreeing that 2018 will be an even bigger year for cybercrime, no business can afford to be complacent.

A vendor liaison is one of the best features of managed IT services

A vendor liaison is one of the best features of managed IT services

How many different IT vendors do you purchase hardware and software from? Here in West Palm Beach, we regularly see businesses with as few as 10 employees juggling Dell computers, Microsoft software, and Apple smartphones. As the number of vendors grows, so does the time wasted on warranty management, hardware upgrades, and software licenses.

The Unique Challenges of IT Support for Apple Computers

The Unique Challenges of IT Support for Apple Computers

The enormous popularity of Apple devices is now more evident than ever at the workplace. This is especially likely to be the case in organizations that have a bring-your-own-device (BYOD) policy, which results in lots of people using different devices and operating systems.

Office 365 is much more than Word, Excel, and PowerPoint in the cloud

Office 365 is much more than Word, Excel, and PowerPoint in the cloud

The most common reason small businesses love Microsoft's online version of its productivity software is cost. Purchasing a lifelong license for Office 2016 costs $399, but because new versions are released every three years and older versions stop receiving security updates, businesses end up being forced to purchase the newer, safer versions more frequently than they vote for president.

Must-have Facebook strategies in the wake of its anti-business update

Must-have Facebook strategies in the wake of its anti-business update

If you rely on Facebook to share content with leads, customers, and business partners, 2018 kicked off with a rude awakening. Mark Zuckerberg announced that Facebook’s newsfeed will start prioritizing personal posts from friends and family over “public content” posts from businesses, brands, and media outlets.

Freelancers vs. Contractors: Tips For Rochester Rockstars Who Need Outside Help

Freelancers vs. Contractors: Tips For Rochester Rockstars Who Need Outside Help

Twenty-five years ago, the Harvard Business Review released a now infamous article titled The Five Stages of Small Business Growth. It outlined the challenges, opportunities, and action points for each step in an SMB’s journey to sustainable progress:

Stage 1: Existence
Stage 2: Survival

Stage 3: Success

Stage 4: Take-Off

Stage 5: Resource Maturity

SMBs in Stages 1-3 all have one challenge in common: building effective teams on a limited budget.

VoIP Phone hacks that make it possible for a small business to handle calls like a Fortune 500

VoIP Phone hacks that make it possible for a small business to handle calls like a Fortune 500

There are three main reasons to switch to Internet-based phone systems (VoIP): cost savings, improved call quality, and expanded phone functionalities.

Cost savings is all but guaranteed based on current rates, and even the slowest internet connections in Rochester, Buffalo, and West Palm Beach provide audio quality that surpasses older telecommunication systems.

Bitcoin might be a fad, but its underlying technology is revolutionizing small businesses

Bitcoin might be a fad, but its underlying technology is revolutionizing small businesses

Although Bitcoin has been around for almost a decade, the digital currency didn’t rise to national attention until 2017, when the value of one Bitcoin skyrocketed from $800 to $18,000. Almost overnight, it became a household name. There’s even a Bitcoin ATM at Eastern Hills mall outside Buffalo.

IT disasters Florida businesses don’t worry about enough — and how to address them

IT disasters Florida businesses don’t worry about enough — and how to address them

Technology is a blessing and a curse for small- and medium-sized businesses. On the one hand, affordable VoIP phones, virtualized servers, and Office 365 have made it possible for 25- to 50-employee operations to compete with companies five times their size.