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Got what it takes to be a Capstonian?

If you have talent, ambition, and a desire to make your mark on this world then review our open positions to see which one you want to claim. We offer an empowering and fun environment, competitive compensation, lots of growth potential, flexible schedules and the opportunity to become your best self.
View Current Openings

Read about our Certified great workplace culture

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Capstone is an award winning company

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Why Work For Capstone IT?

Watch this video to get a glimpse of what it’s like to work at Capstone.

 

Read what other Capstonians are saying...

Maureen-H_01

“I have really enjoyed working at Capstone over the past several years. The culture that Capstone has is unlike any other. The leadership really care about the clients and employees and do everything they can to make everyone feel included. I am happy to say that I am a member of the Capstone team.”

Maureen H.
Marketing Manager

AJ-H_01

“I couldn't ask for a better place to work. Capstone completely understands how to treat employees and clients. It's great to be part of a team that is 100% focused on providing the best solution to clients, without compromise.”

AJ H.
Technical

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“Capstone IT is the best company I've ever worked for. I'm a new System Engineer at Capstone IT and I love how they put their clients needs first. When I'm working with a client they always mention how happy they are with us and often comment on how much money we save them by being proactive vs. waiting for something to fail.”

Rich N.
Technical Support Specialist

Lisa-N_01

“I was looking for a career change, after months of searching I found Capstone. Their culture, presence in the community, and the way they valued their team is what appealed to me throughout the interview process. Fast forward 1 year later, and I have never been happier. I would and do recommend Capstone to anyone looking for IT support.”

Lisa N.
Account Manager

The Capstone Culture

At Capstone, building a culture centered around the well-being of our team members is #1. We want each team member to want to come to work every day and be excited to be a Capstonian and serve our clients in extraordinary ways. Part of the joy of our job is the environment we get to work in.

When we outgrew our building in Corn Hill and moved to Bushnell’s Basin, we wanted to create an environment that broke tradition. Rather than being tucked away in individual offices, our team can easily communicate and collaborate with each other. The stand-up desks allow for movement and breaks from extended sitting time.

The inviting, stocked cafe serves as a great meeting place, and gives everyone the chance to get up from their desks and enjoy lunch or a snack with their colleagues. Some team members choose to melt away any stress on the massage chair as well.

Employee Benefits

We’re home to the best IT specialists
because we’ve created the best work environment.

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Company contributes
towards medical & dental

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Company issued laptop

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Fully stocked café

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401K plan

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Free Starbucks coffee

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Beer Fridays

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Pizza Tuesdays

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Recognition programs
with prizes

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Massage chair and games

Current Openings

Technical Account Manager

Would you like to work for a fast-growing Rochester based company providing technical support services to our many clients throughout Western, NY? Capstone Information Technologies is a fast-growing Rochester based company providing IT support and consulting to area businesses for the last 15 years. Do you pride yourself in great customer service? Capstone is a high-tech company who differentiates itself by providing extraordinary customer service.

As a Technical Account Manager you would be directly responsible for managing a team to provide technical support services to assigned clients. In this position, the TAM drives client satisfaction, ensures contract terms and SLAs are met, and maximizes team efficiency.

Read more and apply!


Outside Sales Executive

As a member of our business development team, the Sales Executive will learn technical sales strategies and techniques as you assist in various stages of the lead generation process. This includes strategic prospecting, cold-calling, setting appointments, managing leads, presenting proposals and working with both the CEO, the sales, and the marketing teams to ultimately close sales to meet monthly and annual business objectives.

The ideal candidate has previous experience selling IT/Network support services to small and medium sized businesses in Buffalo, NY and surrounding areas, is driven to deliver results, and excited to learn about the sales and lead generation process from the inside of a fast-growing company. You will grow to sell our services independently through excellent training, mentorship from senior sales team members, and use of our sales automation processes. Your commission-earning potential is limitless!

Read more and apply!


End User Support Specialist/Help Desk Technician

Do you love solving problems that others can’t fix? Are you comfortable walking novices through complicated computer tasks? If so, we need you on our team!

Capstone IT is looking for an End User Support Specialist, to staff the customer service department, of our information technologies company. The End User Support Specialist will be responsible for responding to and assisting clients with resolving common technical issues, while meeting customer service and response time (SLA) objectives. The ideal candidates will have experience in explaining complex solutions to intricate problems and will thrive on helping people reach their goals. We’re looking for team-oriented, highly motivated professionals with backgrounds in IT. We offer a competitive salary, bonuses, benefits and generous PTO. If this sounds like a good fit, get in touch with us today!

Read more and apply!


Lead Engineer/Systems Administrator

Do you want a job in a growing business that give you the opportunity to have fun doing what you love?

We are Capstone IT, and energetic engineering team dedicated to providing Information Technology Services for our clients in the Greater Rochester and Buffalo area.

We are looking for talented System Administrators, with a proven track record of working within a team environment to successfully address user computing issues. Our System Administrators love visiting multiple client sites to share their expertise, and experience to provide recommendations along with strategic guidance that will help solve business problems. While on site, System Administrators also perform incident resolution, routine site services, and support clients VIP’s. You must be outgoing, willing to leverage technical training opportunities to improve your skills, and have unbeatable, super-hero caliber customer service….

Read more and apply!


Project Technician

This Entry Level Project Technician role is responsible for the successful implementation of project work in Capstone’s Professional Services department. This includes work for Capstone’s managed services clients and ad hoc project work.

Compensation is based on experience.

Read more and apply!


We are always looking for the ideal team members.
Even if you don’t see a current posting that matches your interests, go ahead and submit your resume to [email protected]

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