Capstone IT is now Iconic IT

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Capstone IT is now Iconic IT

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Right-Fit Support – Our proven process to managing IT.

In one simple and affordable fixed-fee package. Or pick and choose the services that you would like.

Fit Assessment

Gap analysis between client’s business objectives and technology.


Dependable Foundation

Proactive monitoring and management of servers, PCs, network, firewall, backup, security.



Prioritize and deliver projects to meet client’s business objectives.


Ongoing Support

  • Helpdesk
  • Remote support
  • Onsite support
  • Vendor Liaison



  • Planning
  • Budgets
  • Guidance



Right-Fit Promise



We support small and medium sized businesses in Western New York including Rochester, Buffalo, Avon, Batavia, Canandaigua, Bowmansville, Dansville, Pembroke, Auburn, and Geneva.

IT Services For Small and Medium Businesses.

We offer a comprehensive suite of IT services managed in-house, nothing outsourced

We’ve been fortunate to work with hundreds of firms, from big, established organizations to startups, from high tech to non profits.

“Switching to Capstone was fast, easy and painless.”

Senior VP, Brand Integrity

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“Capstone’s services has allowed us to grow… we are happy they are now Apple certified!”

VP, Butler-Till

“Capstone makes our business better with smooth, seamless IT support!”

CEO, Genesee Co-Op Federal Credit Union

Office 365 is chock-full of useful apps

Learn about all the powerful features Office 365 has to offer by downloading our FREE eBook. This informative resource will show you how you can make the most out of Office 365 and significantly increase your company’s productivity levels.

Download your copy today

The Capstone difference

Meet our team who is really our secret sauce. What’s our secret? Big brains with empathetic hearts. Our great team deserve a great place to work. Capstone was certified as a great workplace by the independent analysts at Great Place to Work®.

Computer IT Support & Managed IT Services - Rochester, NY

Many IT firms say they have fast response time and great customer service, at the lowest price possible.

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Here, it’s not just words.

Our mix of people, process and tools ensure that no other IT consulting firm in Western New York can touch our fast response time, high level of consistent customer service, 100% money back guarantee, or our ability to deliver technology solutions that work exactly the way you want at a price that you expect.

Watch the video to learn more about our approach.

We work with the best, to bring you the best!

We are a Microsoft Silver Small and Midmarket Cloud Solutions partner.
We are a certified Minority and Women Business Enterprise (MWBE).

Check out our partners, certifications, and affiliations.

Creating fun is one of our core values – including giving back to our community

CAPSTONE’s culture of giving back includes our time, talents and treasures

  • ‘Hoodies and Hair’ donation to the Center for Youth

  • 10 months of ‘giving back’

  • Adopt-a-Classroom

Capstone In The News

Capstone IT Appears on the Inc. 5000 for the 4th Time, Ranking No. 4175 With Three-Year Revenue Growth of 75% Percent

August 14, 2019 – Inc. magazine today revealed that Capstone IT, an Iconic IT company, is No. 4175 on its annual Inc. 5000 list Read the full story.

Capstone IT Ranked #194 Among Top 501 Global Managed Service Providers by Channel Futures

August 1, 2019 – Sitima Fowler shares her story of being both female and a minority in the IT industry. Read the full story.

Capstone IT Ranked #194 Among Top 501 Global Managed Service Providers by Channel Futures

June 20, 2019 – Capstone IT Ranked #194 Among Top 501 Global Managed Service Providers by Channel FuturesRead the full story.

Recent Awards





We support small and medium-sized businesses all over Western New York and beyond. Whether your business has one location or many across the USA, we have the experience to support you!