4 Things to do when an employee quits
(Hint: Feeling sorry is not an option!)

4 Things to do when an employee quits </br> (Hint: Feeling sorry is not an option!)


Benjamin Franklin once said, “In this world, nothing can be certain, except death and taxes.” Pitiful as it sounds, that famous quote from the American scientist and statesman is right on target, because nothing lasts forever. Seasons change, flowers bloom and wither, people come and go, and the good things in life will fade and disappear as quickly as they arrive.

Small business owners are not immune to these changes. One common scenario is when a valued employee suddenly resigns. That news may come as a surprise, but it happens all the time, even in the happiest working environment.

IT staffing specialist Hayes revealed that almost half of the 2,000 employees it surveyed would resign from their respective jobs in search of a new environment. Eighty-two percent said they were interested in flexible work.

So, what do you do when that dreaded day comes? How do you act when an important team member quits because of a tempting job offer, a study grant, or relocation? Here are four ways to deal with it:

1. Wish that person well

It may seem ironic to congratulate people who are leaving, but you don’t want to be a sore loser. Instead of griping or feeling bad about the whole thing, why not commend employees for their contributions to the company?

One of the best things to do, according to bestselling author and social scientist David Maxfield of VitalSmarts, is to thank them for being part of the organization. While you may not agree with their decision or reasons for leaving, it shouldn’t make you bitter or angry.

2. Don’t stop the inevitable

If you value people, you may ask them to stay. You may even offer them a higher salary and more benefits. Proceed with caution if you’re taking this direction, since things may not work out the way you want them to.

MettaWorks founder Rachel Rider said if your employees admit that they will be doing the same job at another company for a bigger salary, it could mean these people might stay if you give them a raise. However, there’s no guarantee that it will end well. Besides, how long will your employees stay with you? What will stop them from leaving if they get a better job offer from another company?

Research also shows that a good salary is not the only thing employees value. Take a look at these startling figures:

  • Only 12% of employees resign because they need more money, according to CareerBuilder.
  • In her book, The 7 Hidden Reasons Employees Leave, Leigh Branham revealed that 89% of bosses wrongly believe their employees quit because they want more money.
  • Hayes said that 71% of employees are willing to accept a pay cut for a better job.

3. Stop worrying

Sometimes you can’t help but wonder if the reason your star employee resigned is you. Unless you’ve been a total jerk, stop blaming yourself for what happened. Bury this thought and start anew. What’s done is done, so get over it.

After all, that person is not the only member of your staff and you have a business to run, bills to pay, meetings to attend, and other important things to do. Be a man (or woman) and accept what transpired. Don’t take it out on other employees. They rely on you to keep things going, so don’t disappoint them.

4. Use technology to bounce back

You’re prepared your IT systems for a power failure, the coming rain, and your kid’s birthday. But do you know what to do in case someone resigns? Will your business be paralyzed when this happens? To avoid problems, expect the unexpected and prepare for the worse. Here’s a checklist of the things to do:

☑ Ensure that the job can be done by another person.This might include giving the replacement data access rights before the original employee's last day. If possible, ask the person resigning to train his replacement. That way, you can minimize downtime and your business won’t be crippled.

☑ Retrieve company property like security passes, keys, tools, uniforms, laptops, smartphones, and cars. Do this before the employee’s last day.

☑ Disable the employee’s access to computers, programs, email accounts, and other confidential data. Change passwords if necessary to secure your data.

Remember that nobody’s perfect. People change and your teammates today may be your competitors tomorrow. Rather than fight change, learn to embrace it and live with it. Adapt to the new things around you and be thankful because they enrich your life.

If you want to lessen the possibility of being left by a star employee, make sure to partner with Capstone IT. Your can rely on our friendly experts for IT support and IT managed services. We will stay with you until the end. Contact us today and learn why our right-fit technology is perfect for small businesses in the Rochester-Buffalo and West Palm Beach-Treasure Coast areas. You won’t regret it!

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