With our IT support and computer network services,
we employ technology to increase your company's productivity and operations, and boost your profits
Technology has two faces: it can give rise to a more profitable, efficient, and successful organization – or it can be a pain in the neck, using up your precious resources. Review the services below to see how we can help your business become more profitable. Our services enable you to do more with the time and man-power you currently have...
Tired of Dumping Money Into Your Computer Network?
If you ask most business owners why they invest in computers and technology, you will hear things like “to increase employee productivity”, or “to improve customer service” or even to lower operating costs, make information more accessible, and give them a competitive advantage.
But the question is, are the computers in your office actually contributing to your productivity, or do they act as a money-sucking stumbling block to your businesses success?
In this dog-eat-dog world, you cannot afford to have anything slowing you down or interfering with your day to day operations. Especially the tools you rely on in your computer network. If you want to learn how we can help you experience fewer interruptions, problems, and downtime, AND lower the overall costs associated with your computer network, then you’ll want to know about our “CAPSTONE Complete Care Plan”.
This program was designed specifically for small business owners that do not have a full time IT staff taking care of their computer network.
For a small, fixed monthly fee, we will monitor and maintain your computer network 24 hours a day, 7 days a week to make sure all systems are running at peak performance. We’ll also make sure critical network maintenance such as security and virus updates, back ups, and system optimization happens when it should to avoid bigger, more expensive problems from happening.
CAPSTONE Complete Care Plans start at $17 per PC/month and $105 per Server/month.
Can Cloud Computing Cut Your IT Costs?
If you have heard all the hype around “the cloud,” Google Apps and Office 365 but still don’t know what cloud computing is and how it can help your company, read on.
We recently posted a brief new webinar that will explain in simple, non-technical terms what cloud computing is and how it can help you cut the costs and complexity of IT. We’ve been researching and testing this new technology for the past 2 years and have uncovered some very exciting new ways to help small businesses.
This webinar is particularly important for anyone who:
- Is planning a network upgrade or refresh within the next 6 months
- Has multiple locations and/or remote offices, or workers who travel
- Wants the freedom to work from multiple devices (iPad, Blackberry, PC, laptop, Mac, etc.)
- Wants to avoid writing big checks for network upgrades, expensive PCs and software licenses
Are Reasons Like These Holding You Back From Creating a Successful Website?
- I'm not sure if a Website can generate new sales for my line of business
- I don’t have the time or resources to keep up with an updated website & its rankings
- I don’t know what a successful website should look like
- I don’t have thousands of $$$ to spend on a new website
If you're like most business owners we talk with, you want a website that brings you new sales, but you don't have the time or resources to launch a website AND do it right.
Getting a website for your business doesn’t have to be expensive or stressful!
We understand how busy you are and have created a service that makes having a successful website easy and affordable! Let CAPSTONE handle it…we want to help you create a website that brings in constant leads with our Done-For-You Website service.
How much does it cost? One time setup fee of $497. Monthly fee of $349. Pay as you go. You can cancel at anytime.
Do you and your employees access company data using smartphones?
Small business owners are increasingly finding their employees accessing email, files and applications on their smartphones and tablets. These devices are getting more powerful, and in many businesses they are starting to replace desktops and laptops at all levels of the company. It is important that this next generation of computing devices is maintained, updated, secured and protected at the same level as last generation devices.
Needless to say, it’s easier said than done.
Treat mobile devices as computers, not souped-up phones
Benefits of CAPSTONE Mobile Device Management:
- Protect business data no matter where it sits or is accessed from
- Efficiently and reliably track, update and back up mobile devices
- Lock, wipe and reset lost or stolen devices
- Track location of mobile devices based on location history or in real time
- Force Alarm sound on device to help track lost device
- We can back up the device’s contacts
- Push a security configuration like requiring you to enter a PIN
- Push a feature configuration like yes/no camera, yes/no YouTube, yes/no iTunes, etc.
There Are 3 Critical Elements You Must Have In Place To Guarantee A Fast, Pain-Free Recovery Of Your Critical IT Systems In The Event Of A Data-Erasing Disaster
Yet Most Businesses Don’t Have Even One
When it comes to backing up and protecting your company’s critical data, you need to know for certain – without any lingering doubts – that you could recover your files and be back up and running again fast after a natural disaster, server crash, hacker attack or other data-erasing event.
Yet most business owners don’t know for sure if all of their data is being backed up. Even fewer conduct regular “fire drills” to ensure that their backups are actually working, and many don’t have a clue what they would do if they suddenly lost their data or ability to access it due to a fire, flood or other disaster. To make matters worse, almost no one keeps records of software licenses and discs that are necessary to restore a corrupt or critically damaged server – so even IF they are lucky enough to have all their data, they soon realize that data backup is only one component and doesn’t necessarily guarantee a speedy recovery.
Critical Element #1: Secure, Encrypted Offsite Backup
While we recommend that you have onsite backup, it’s absolutely critical to keep an encrypted copy of your data offsite as well. If a fire burns your office to the ground – or a thief breaks in and steals your server and equipment – or a natural disaster floods your office or makes it impossible to access your PCs and server, the onsite backup will be useless to you. And copying your data to a tape drive or other device and carrying it home every night isn’t the safest or smartest system either. Data needs to be encrypted to prevent it from falling into the wrong hands – and if you are storing “sensitive” data (like credit card numbers, financial documents, medical records and information or even client e-mail addresses and information) on an unencrypted portable device you may find yourself having a VERY uncomfortable conversation with your clients about...
...how you exposed their data to an identity thief or hacker.
Critical Element #2: A Data Recovery And Disaster Recovery Plan
A HUGE mistake many business owners make is thinking that data backup is the same as disaster recovery – it’s not. Many business owners are shocked to find out just how long and arduous the process is to get all their data back after a disaster – and that’s IF they have a good, clean copy of ALL their data (most are surprised to find out they don’t). Just having a copy of your data isn’t enough; you need to have a plan in place to get everything restored quickly, which is something that tape drives and other physical backup devices don’t offer.
Critical Element #3: Test Restores
After you have a good backup system in place, you need to test it regularly to make sure it works. Point is, there’s something wrong if you aren’t doing this simple check at least once a month (possibly more for more critical data). If your current IT company or person is not doing this, you can’t have any confidence in your current backup system.
"Capstone Saved Us Thousands of Dollars By Fixing Our Servers Before We Even Knew They Were Broken"
Capstone monitors our computer network 24/7… even on Saturdays, Sundays, and Holidays. Our lead engineer is on the phone with us anytime of the day when we need assistance.
Capstone came in on a Saturday and fixed our failed drives…our employees didn’t even notice it. This would have been a huge drain on employee productivity if Capstone hadn’t discovered the failure and fixed it before people came into work on Monday. Not a lot of work would be done and there is a financial cost to that. For example, if our payroll was $1000 a week for each employee multiplied by 70 employees, we could have been out $70,000!